Keep work moving as you grow

Make your business easier to run.

A few orders are easy to keep track of. As your business grows, follow-ups can slip, work gets repeated and important details end up in different places. Garatropic builds software that brings the work together and helps your team see what needs attention. We use AI where it helps.

Based in Nairobi · Working with businesses worldwide · Founder-led

Sales workflow
ILLUSTRATIVE EXAMPLE
WHATSAPP · NEW MESSAGE

“Can you deliver 40 units to Westlands next week?”

AI-assisted workflow
01 Checked live inventory ✓
02 Confirmed delivery window ✓
03 Prepared quote ✓
NEXT BEST ACTIONQuote ready for approval
Approve

WHAT NEEDS ATTENTION

Stay on top of the work behind your business.

As work spreads across more people and tools, it gets harder to see what is waiting, what keeps going wrong and what customers need next. The clues are in your messages, reports and systems. We help bring them together so you can respond sooner, reduce repeated work and spot changes worth acting on.

01
↗

Good opportunities wait too long

Enquiries arrive after hours, follow-ups slip, and customers wait while staff search for answers.

Respond sooner and move the right opportunities forward
03
⌁

Changes go unnoticed

A repeat customer goes quiet, work starts taking longer, or the same question keeps coming up. Each sign is easy to miss when information is scattered.

Spot risks and opportunities sooner

WHAT GARATROPIC CAN IMPROVE

Make the work behind your business easier to manage.

We build useful software around the information and systems already in your business. AI can help where it adds value. Your people keep the judgement, relationships, approvals and final say.

01 / CUSTOM SOFTWARE

Give your team a better way to get work done

Build an internal tool or customer experience around the work your business needs to do, with clear ownership and a focused first release.

Map the work→Build a tool→Improve it
Explore custom software
02 / REVENUE & SERVICE

Respond to customers and opportunities sooner

Capture enquiries, answer approved routine questions, prepare quotes and follow-ups, and bring a person in when judgement or a relationship matters.

Enquiry arrives→AI prepares→Team responds
Explore sales & service examples
03 / FINANCE & OPERATIONS

Move documents and approvals with less manual work

Capture and check information from invoices, expenses, orders, and other documents before an authorised person approves the result.

Document arrives→Details checked→Person approves
Explore Garatropic Relay
04 / MANAGEMENT INFORMATION

Bring business information together with AI

Connect approved sales, stock, customer, finance and operational systems. Use AI to explain what changed and prepare the next step for a person to review.

Systems update→AI explains→Leader decides
Explore custom integrations

USE WHAT YOU ALREADY HAVE

The information you already have can set you apart.

Customer emails, orders, messages and business systems hold useful details. They can show who needs a reply, what keeps going wrong and what customers are asking for. But when information is spread across tools, it is hard to see. We bring it together and use AI to help your team spot what matters. Your people decide what to do next.

  1. 01

    Bring information together

    We connect the emails, messages, documents and records you choose. We also ask the people doing the work what the records leave out.

  2. 02

    Spot what matters

    We make the information easier to search and check. AI can help find missed follow-ups, repeated problems and changes worth a closer look.

  3. 03

    Help the right person act

    A clear answer or next step goes to the person who needs it. They check it and decide what happens next.

A PRACTICAL FIRST MOVE

Prove the business value with one focused project.

Identify one costly delay, repeated task, or information gap. Improve the process, add AI only where it helps, and expand only when the measured result supports further investment.

Talk through your business
  1. 01

    Find what is getting in the way

    Understand the work, its current cost, the people involved, and what a better result would mean.

  2. 02

    Build a small first version

    Connect it to the tools you use, set clear limits, and decide when a person needs to step in.

  3. 03

    Measure the change and decide what comes next

    Compare response time, processing effort, rework, completion, or another agreed measure before investing further.

“

Build around the work people do and the decisions they make.

Garatropic brings together business analysis, information management, product design, and software building. We look beyond the latest tool to understand what is slowing the business down, what information the work depends on, and where AI can genuinely help.

01

Understand the need first

We identify the operational cost and the result that matters before recommending any technology.

02

Put your information to work

We connect useful information from people and systems, then make it easier to find and act on.

03

People stay in control

We make it clear what AI can do, what needs approval, and when a person should take over.

04

Built to evolve

Begin small, learn quickly, and expand when the value is clear.

A GARATROPIC PRODUCT

Snapsheet

Turn receipts into clean, export-ready data.

Upload a receipt and Snapsheet pulls out the important details—merchant, date, totals, VAT, line items, and tax information—so they are easy to review and export.

KRA ETR RECEIPT
VAT✓
CLEAN RECEIPT DETAILS
MerchantCaptured
Date & totalCaptured
VAT & line itemsCaptured
ExportExcel / CSV

OPEN SOURCE

We build in the open.

Skein.js helps developers run the LangGraph.js graphs they already know and love on their own infrastructure—with control over their data, deployment, and costs. It is our contribution to a more open agent ecosystem.

TypeScriptSelf-hostedApache-2.0
SKEIN.JSOPEN AGENT INFRASTRUCTURE
01Your agent
02Skein.js
03Your infrastructure

Your agents · Your data · No platform lock-in

More open tools will appear here as they are ready.

GOOD QUESTIONS

Questions business owners ask.

Plain answers. You do not need to understand the technology before speaking with us.

Can you build software for us without AI?

Yes. We build software around the business problem. That may be an internal tool, a customer-facing experience, or a connection between existing systems. We add AI only when it improves the result.

Imagine thisImagine your team tracks approvals in email and spreadsheets. A simple shared tool could show each request, its owner and its status without adding AI to the process.

We do not know where to start with AI. Can we still talk?

Yes. You do not need an AI plan or technical brief. Tell us what feels slow, repetitive, inconsistent, or difficult to grow. We will help you decide whether AI is useful—and say so if it is not.

Imagine thisImagine customer enquiries keep getting missed after hours. We could start by capturing each enquiry, preparing a helpful response, and giving your team a clear follow-up list the next morning.

What is an AI agent, in simple terms?

It is software that can understand a request, find the right information, and carry out steps you have approved.

Imagine thisImagine a customer asks on WhatsApp whether an item is available. The agent checks your records, prepares an accurate answer, and records the enquiry—asking an employee to step in when needed.

Will this replace our employees?

Our focus is helping your employees get more done. AI can handle repeated steps, find information, and prepare routine work, while your people focus on customers, decisions, and the work that needs human judgement.

Imagine thisImagine a customer calls or starts a chat. With the right permissions, the agent follows the conversation and surfaces the customer’s history, the relevant policy, and a likely next step. Your employee stays in the conversation and resolves the issue faster.

What kind of business is a good fit?

A good starting point is a business with repeated customer questions, missed follow-ups, manual handovers, growing service demand, or important knowledge that staff struggle to find quickly.

Imagine thisImagine a distributor whose team answers the same availability and delivery questions every day. An agent can handle the routine enquiries and pass unusual requests to the right person, giving the team more time to sell and serve customers.

Do we need clean data or an in-house technical team?

No. We begin with what you already have—documents, conversations, spreadsheets, systems, and the knowledge in your team. We handle the technical work and involve your people where their experience matters.

Imagine thisImagine your procedures are spread across PDFs, spreadsheets, and the experience of senior staff. We organize only what the first solution needs, then ask your team to check that it reflects how the business really works.

Can it work with the tools we already use?

Often, yes. A solution may connect with your website, WhatsApp, email, calendar, customer records, documents, or internal systems. We check what is practical before recommending an approach.

Imagine thisImagine a WhatsApp enquiry becoming a lead in your customer management system, an available meeting time being found, and a confirmation email being prepared—all while your team continues using the tools it already knows.

How long does it take, and what will it cost?

It depends on the work and the tools involved. We first agree on one small, useful starting point, explain the work and cost clearly, and only expand after it proves useful.

Imagine thisImagine starting with just the step that prepares customer quotes. We measure the time saved and the quality of the result before you decide whether to connect more of the process.

How will we know whether the investment is worthwhile?

Before building, we agree on the business change that matters and how to observe it. Depending on the work, that may include response time, processing effort, rework, missed follow-ups, completion rates, or the time managers spend preparing information.

Imagine thisImagine a finance team spends two days each month collecting and checking expense documents. We record the current effort and common exceptions, then compare the pilot against that baseline before you decide whether to expand it.

How do you protect our information and keep us in control?

We agree on what information the solution may use, what it may do, when a person must approve or take over, and what gets recorded. Those controls are designed before the solution goes live.

Imagine thisImagine the agent can draft a response to a refund request but cannot approve the refund. An authorized employee reviews the details, makes the decision, and the action is recorded.

Maina Wycliffe, Founder and Chief Builder at GaratropicCHIEF BUILDER

THE PERSON BEHIND GARATROPIC

Meet the person behind Garatropic.

I started Garatropic to build useful software around the work businesses need to do, while keeping their knowledge and people central to the result. I bring more than eight years of experience building products, solving business problems, guiding teams and working with organisations that serve customers across markets. As a Google Developer Expert, I also bring recognised expertise and a record of teaching and contributing to the wider developer community.

8+ years building softwareGoogle Developer ExpertFounder · consultant · team leader

START THE CONVERSATION

What part of your business would you like to improve?

Share what feels slow, repetitive or difficult. You do not need to know the solution or prepare a technical brief.

Request an introductory call Complimentary and without obligation. We reply within two business days.